Charla Club
Point of contact and illegal content reports
This is Charla Club's point of contact for the people who use the service and for authorities, and the way to tell us about illegal content or content that breaks our rules.
Where to write
We reply in Spanish and English.
A person replies, not software.
If you are a government authority or law enforcement, this is your point of contact too.
To exercise your privacy rights (to know what data we hold, to access, correct or delete it, or to opt out of a use), write to admin@charlaclub.com.
How to report illegal content
Anyone can tell us, with or without an account; for example, if someone is using your face in their photo. Write to that same mailbox and tell us:
- Why you believe it is illegal, in enough detail to understand it.
- Where it is, as precisely as you can: the page address, or the room, the day, the time and the person's first name.
- Your name and your email address. If the report is about child sexual abuse, you do not need to give them.
- A sentence saying you believe in good faith that what you tell us is accurate and complete.
We acknowledge receipt. Once we decide, we tell you what we did, why, and how to ask for a review.
Copyright (DMCA)
To report copyright infringement under the Digital Millennium Copyright Act (DMCA), write to the mailbox above. The procedure is in the terms.
If someone's life or safety is in danger, do not wait for our reply: call 911.